Travel Agent

Do you have a passion for travel, technology, music, sports and entertainment? We are Hiring a Travel Agent in Vancouver!

About the Job:

You will manage and coordinate trips for our users attending global events. This role includes hotel reservation management, block assignment and management, food and entertainment curation, managing changes, refunds and providing customer support.

  • Manage incoming hotel requests from clients using our Online Booking System and possibly a GDS. High-level customer service and attention to detail
  • Help plan trips for VIP users
  • Use and manage a CSR and TravelPort GDS.
  • Develop strong and lasting partnerships through close account management, optimizing the opportunity for revenue growth of each account
  • Support Launchtrip’s aggressive growth strategy by building and expanding a portfolio of accommodation/hotel partners.

About You:

  • Previous travel industry experience is a MUST (minimum 2 years). Group bookings of 50-100+ and business travel a plus.
  • You are flexible and comfortable working in a start-up environment. You are excited to grow with the company as we expand globally
  • Work out of global distribution systems (GDSs) and a variety of internal tools and systems
  • Proficiency in using CRM tools and intermediate level excel skills
  • This position is a great opportunity for those whom have worked in a travel agency or OTA and looking to advance to the next level
  • Next level customer management skills
  • Clear and concise communication skills via email, phone and chat
  • Has a passion for travel

Benefits:

  • Full-time, Permanent Employee
  • Salary: $45,000/year starting with bonuses, benefits and stock options in line with company policies

Next Steps:

  • Along with your application, please include a Cover Letter telling us why you are interested in this position
  • Only those candidates selected for an interview will be contacted

Please send resume and cover letter to careers@launchtrip.com